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Store Credit and Refund for Magento 2

5
3 Reviews

Store Credit and Refund for Magento 2

Current extension version: 1.1.3

Introduce your in-store currency and produce new purchases using refunds currency

  • Automatic refunds to the store credit;
  • Promo credits added for all customers at once with a discounted prices on all product pages;
  • Seamless credit balance update;
  • Transparent credit movement tracking.
$79
Triple the benefits! Buy 3 modules and save up to 15%
  • [M2] Store Credit and Refund $79
    Edition
    Support period
  • [M2] Advanced Reports $499
    Edition
    Support period
  • [M2] Smart One Step Checkout $299
    Edition
    Support period
  • -0%
    $79
× Create a store credit to keep refund money in your store. Allow customers to use the store credit at the checkout and forget the painful refund experience. Analyze statistics on credit balances and the number of refund cases.
45-Day Money Back
90-Day Free Support
free lifetime updates
Refund in one click | 'Refund to Store Credit' checkbox is already ticked for you, you just have to hit the button

Refund in one click

Order from the backend with credit | You can create an order for customer using their credit balance

Order from the backend with credit

Transactions grid | Helps tracking every credit transaction and jumping straight to the order or customer details pages

Transactions grid

Customers grid | Provides an overview of the customers credit balance

Customers grid

Customer account section | Here customers can track their credit transactions and subscribe to balance updates

Customer account section

Product page | With the price discounted by store credit serving as a purchase motivation

Product page

Checkout block | Customers can decide if they want to use their store credit for paying for their purchase

Checkout block

Extension settings | Provide complete control over the extension, covering every notification and checkout aspects

Extension settings

Integration with Smart One Step Checkout | allows customers to use their store credits on the checkout pages built by the Smart OSC extension

Integration with Smart One Step Checkout

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How Magento 2 Store Credit and Refund works

Launch an in-store currency
Benefit from customer returns and start credit and refund program effortlessly.
Refund in two clicks
Save your time and turn money back to your store out of hand.
Keep customers surrounded with care
Allow customers to shop more using store credits.

What makes the Magento 2 Store Credit and Refund extension worth to your financial contribution?

In-store currency is a great sample of how you can effectively overcome the pain caused by the refunds. Gin it up with our Magento 2 Store Credit extension and apply it to process the refunds or award customers. Let your customers pay with store credit directly from the credit memo page, track their credit balance in the dedicated account area, and be sure that enabling this mechanism you make a significaте contribution to customer loyalty growth.

Get more satisfied clients with the solution converting refunds into new purchases!

Let your efforts be minimum and the results be maximum
Our Magento 2 Refunds extension makes this process of your in-store credit and refund program management successful without your close engagement.
Automate and rest!
Try out the power of automation and stop thinking it’s complicated to refund the orders to store credits.
Сomprehend ease of use
We created the backend interface that is perfectly suitable for quick credit management. We equipped transactions grid with handy filters to advance transaction search and identification.
Make all for your customers
Magento 2 Store Credits and Refund extension take care not only about youк business but primarily about your customers.
Provide dedicated functionality
Customer account area includes all significant figures clients want to have at hand.
Seamlessly inform your customers
You can arrange email notification sending in case of any credit balance change. More to that, you can enable credit reminder for clients at the store top or notify them how much they can save by spending store credit.
Make payment process advanced
Let customers checkout using credit balance including tax and shipping cost covering.
Add more functional conveniency
Integrate Magento 2 Store Credit extension with Smart One Step Checkout allowing using store credits on the checkout page generated by OSC module.
Pitch in shopping experience enhancement
Enable paying for the purchases with store credits the same way as customers are used to doing it on the default Magento checkout page.

Magento 2 Store Credit and Refund Detailed Feature List

On-the-fly management
  • The orders can be automatically refunded to the store credit;
  • Storeowners can manually update credit balance of customers individually or in bulk;
  • Admin interface has been designed for quick credit management;
  • Transactions grid comes with the set of filters allowing for quick transaction search and identification.
User experience
  • Customers can be informed on any credit balance updates via email notifications;
  • With the current credit balance, transaction grid, and subscription to credit balance updates are reflected in the customer account section;
  • Current credit balance of the customer can be displayed at the top section of the store;
  • Customers can decide if they want to checkout with CC or use credit balance which can cover all including taxes and shipping.
Other features
  • Subtotal, tax and shipping can all be covered with credit if required;
  • Сustomers can see a notification how much they can save by spending store credit below the product price;
  • Shoppers will be able to use their store credits on the checkout page built by the Smart One Step Checkout extension.
Need additional functionality
or futher customization of your products?

How Magento 2 Store Credit and Refund beats competition:

  1. Optimized workflow

    Built upon most common use cases, the backend interface of our extensions echoes clearly the actual administrative workflow.

  2. Quality code

    Constantly seeking ways for improvement, we write clean code, subject to timely refactoring.

  3. Thorough testing

    Effective quality assurance employed, our extensions are customizable, scalable and fully Magento 2 compatible

Feature Highlights
View documentation for a full feature list
Case Study
Keep cash to the store

Refund happens. Not that it should be a motto, rather a sad truth. It may be the manufacturer's issue, false expectations or whatever that makes customers to ask for their money back. It doesn't have to be the store, in fact, the store is the less common reason for a refund request. The storeowner's strategy here is to keep customers loyal to the store, and at the same time to keep customer's money.


Set scene

Ask customer if a refund to store credit works for him. Yes, a straightforward question. According to our data, 30% of customers don't want to go empty-handed, they want the functionality/service delivered, especially if there is a list to choose from.

Refund

Refund to store credit in one click - get to the credit memo, and click 'Refund' button. 'Refund to Store Credit' checkbox is already ticked for you.

Show care

You can always offer a little extra to cover the troubles and increase loyalty. Navigate to the transactions grid, to add extra credit for troubles. Psst, it works better than a discount (winky face). While there you might want to check for other credit movement updates, there is probably a new order already.


You have just kept customer's money at the store, increased customer's loyalty to your products by adding extra credit, and saved time on the refund for $79.

Store backend


  • Automatic refunds Screen

    The orders can be automatically refunded to the store credit, keeping customers loyal

  • Manual updates and mass actions

    Whenever required storeowner can manually update credit balance of selected customers

  • Email notification

    Customers can be notified of any credit balance updates

  • Subtotal, tax and shipping

    Can all be covered with credit if required

  • Quick management

    Administrator interface has been designed for quick credit management

  • Credit filters

    Transactions grid comes with the set of filters allowing for quick transaction seach and identification



Store frontend


  • Discounted product price (optional) Screen

    As an additional purchasing incentive, below the product price customers can see a notification how much they can save by spending store credit

  • Customer account section Screen

    With the current credit balance, transaction grid, and subscription to credit balance updates

  • Integration with Smart One Step Checkout NEW!

    As a result of the integration, customers are able to use their store credits on the checkout page built by the Smart OSC extension in order to pay for their purchases the same way as they can do it on the default Magento checkout page.

  • Credit reminder

    Current credit balance of the customer can be displayed at the top section of the store

  • Credit checkout Screen

    Customers can decide if they want to checkout with CC or use credit balance which can cover all including taxes and shipping

Tanya Poleshchuk | Head of Customer Care

Any questions?

I’ll be happy to tell you more
about our products!

Let's get in touch!

Tanya Poleshchuk
  • Reviews (3)
  • Customer Questions & Answers (11)

Overall rating

5 of 5 stars

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Frank

May 4, 2019

Simple & Effective

Ideal when you have credit memo's and want to use the store-credit. Customers find it easy to use and transparent.
Saves a lot of time and customers stay at your store. Easy to use and always excellent support from AheadWorks.
I have never experienced a company with this level of service (knowledge & skills).
Highly recommended!

Rick

Aug 10, 2017

Must have for small store

If you do not search for complicated expensive solutions this small but very useful module is what you need.
Simple installation, straightforward settings, low price and excellent support go as an addition to must have store credit option.

Todor W.

Apr 5, 2017

A tiny module, but the great investment

This module is the stone you can kill two birds with:
- the customer's money stays in your pocket
- the customer will return to your store.
Considering it's price it is a great investment, isn't it?
Why my customers are not able to place an order when its total is $0?
To let customers place orders with $0 total, Zero Subtotal Checkout payment method should be enabled in:
Stores -> Configuration -> Sales -> Payment Methods
Does it support multi-store?
Yes, it does. It is possible to configure the extension separately for different websites.
Is there support of REST API?
Yes, the extension contains REST APIs and is ready to be integrated into PWA, SPA, and other solutions with modern and efficient frontend interfaces.
During the purchase I have to enter our url. Does this extension only work on 1 installation? Because we have a development environment and a production environment.
Our EULA allows using the extensions on a single production and as many dev or staging sites as you need without a need of purchasing an extra license.
What is aheadworks policy on supporting its modules? Specifically if a security vulnerability is found will aheadworks create a patch?
Our extensions come with included support period and we are able to provide technical assistance when the support is active.
As for security vulnerabilities and bugs, we are trying our best to fix them free of charge regardless of the support period status.
This extension for Magento 2 supports Saudi riyal currency and Arabic Language?
If your currency and language is natively supported by Magento 2, the extension will also support it.
However, to work with RTL most likely some style adjustments will be required and you will need to translate some options the same way as you did with your Magento.
Does the extension support full page caching?
Since full page cache is a native Magento 2 feature, all our extensions for this platform support it.
I run Magento 1.X. Will my currently installed extensions from aheadWorks work in Magento 2?
Due to a significant difference between Magento 1 and Magento 2 branches, the extensions for M1 will not work in M2.
However, the owners of the extensions by Aheadworks for Magento 1 can get 25% discount on purchase the same extensions by AW for M2
Does this work with the Amazon Pay extension by Amazon? And the Stripe extensions?
The extension will work with any payment method installed in your Magento.
Which URL do I specify on checkout if I've got only a development store at the moment?
You need to enter a final address of the site when it will go live.

If the domain name is still under consideration at the moment of purchase, you can enter an address of your dev environment. In this case, don't forget to contact us when the final domain name has been registered: our support team will change it by your request.
I run Magento 2 on AWS with ELB (Elastic Load Balancers) do I need a license per EC2 instance? They are all behind the same domain.
Such setup is considered to be a single Magento environment, so you need only one license.

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