M2 Follow Up Email

Magento 2
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Abandoned Cart Email for Magento 2

Current extension version: 1.1.1

Convert abandoned carts into complete orders

  • Create flexible messages with text and variables
  • Preview content and send test emails
  • Schedule abandoned cart emails
  • Archive sent emails
Triple the benefits! Buy 3 modules and save up to 15%
  • [M2] Abandoned Cart Email $79
    Support period
  • [M2] Automatic Related Products $299
    Support period
  • [M2] Customer Segmentation $199
    Support period
  • -0%
45-Day Money Back
90-Day Free Support
free lifetime updates
General extension settings | Let storeowner define the email sender and test reminder to ensure best experience

General extension settings

Rules grid | Introduces quick rule overview and designed for effective management

Rules grid

Built-in coupon code generator | Storeowner can assign any cart price rule to the cart reminder to automatically generate promotional coupons

Built-in coupon code generator

Rule conditions | Abandoned cart emails can be targeted at a specific customer segment

Rule conditions

Mail log | Tracks all the scheduled and send emails offering an overview of the most important email attributes

Mail log


How Magento 2 Abandoned Cart Email works

Magento 2 Abandoned Cart Email Extension By Aheadworks
Manage content
Compose emails in the text editor
Best Cart Recovery Extension for Magento 2
Target emails
Specify the audience for re-engagement
One-Step Abandoned Cart Recovery Extension For Magento 2
Keep mail log
Storage and access emails in the backend

The idea behind the Magento 2 Abandoned Cart Email extension

The Abandoned Cart Email extension for Magento 2 introduces an intuitive functionality that will return customers to your store. Create powerful emails, schedule automatic mailing, select products and carts applicable to the abandoned cart rules. Keep emails within the database and check mail log any time to ensure your return campaigns go well.

Re-engage and influence

Manage abandoned carts effectively
The Abandoned Cart Email extension for Magento 2 provides user-friendly experience while dealing with incomplete purchases and assists in attracting customers back to the store.
Target multiple audiences
Customize messages, time of email sending and rule conditions to reach out all the customers;
Control campaigns on every step
Monitor logs to stay aware of email statuses. Act appropriately to each situation.
Enable extra promotions
Thanks to the Magento 2 Automatic Related Products integration, you are able to increase the number of positions in the customer cart.
Make the email impact intense
Display the widget with related products in the abandoned cart email.

Magento 2 Abandoned Cart Email Detailed Feature List

Extension Properties
  • Segment mail audience upon cart, product, store view conditions
  • Enable coupon code application
  • Track emails via the mail log
  • Specify how long emails are stored in the database
  • Send abandoned cart emails to registered and guest users
Email Content
  • Create multiple templates with the help of the built-in editor
  • Display product images in the email
  • Insert the ‘Restore Cart’ link
  • Offer related products in addition to the cart items
Need additional functionality
or futher customization of your products?

How Magento 2 Abandoned Cart Email beats competition:

  1. Optimized workflow

    Built upon most common use cases, the backend interface of our extensions echoes clearly the actual administrative workflow.

  2. Quality code

    Constantly seeking ways for improvement, we write clean code, subject to timely refactoring.

  3. Thorough testing

    Effective quality assurance employed, our extensions are customizable, scalable and fully Magento 2 compatible

Tanya Poleshchuk | Head of Customer Care

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Tanya Poleshchuk
  • Reviews (9)
  • Customer Questions & Answers (13)

Overall rating

4.9 of 5 stars

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Darpan Patel

Sep 8, 2020

Great Support

good support by support team


Nov 3, 2019

A must have!

This is an absolutely must have extension! It's easy to set up and invaluable for converting abandoned carts to sales. Once it's set up you don't even have to think about it. As always the team at aheadworks provided fantastic customer support, thanks guys! :)


May 29, 2019

Invaluable little extension

A must have for any store looking to convert abandoned carts to sales! We had a few issues with installation and configuration with our theme but support have been nothing short of amazing in assisting us and getting everything working perfectly. Thank you!


Feb 25, 2019

Good tool for its money

I just wanted to thank you for this small but very useful module and your help. I have recommended it to our affiliates.
Hope you will add images in the next version.


Nov 27, 2017

Exactly what I looked for

Thank you, folks, for this useful addon and for your help! you saved my day!


Nov 20, 2017

Small but very useful

Without any questions a must have module for store owners who know how it is important to decrease number of uncompleted checkouts.


Nov 15, 2017

Exactly what I need

The best solution for my small store. Configured the module only once and forgot about constant cart monitoring and manual email sending.


Nov 9, 2017

Works like a charm

Faced no troubles at all, installation done, everything is perfect!
As usual, the support made my day! thank you very much!


Aug 17, 2017

Small module with all options needed

This small module not only did decrease abandoned cart rate but also has all I need at a low price: template editor, shopping cart conditions and an ability to send coupon codes.

Will coupon code be the same for all customers or unique?
Since only Cart Price rules with Use Auto Generation option enabled can be used in Abandoned Cart Email rules, every coupon code will be unique for every customer.
I want to add SKU in product conditions. However, the extension will only allow me to add Category or Attribute Set. How can I add product SKUs?
To make SKU or name, or any other product attribute visible in conditions its "Use for Promo Rule Conditions" option should be enabled in:
admin -> Stores -> Attributes -> Product -> required attribute -> Storefront Properties
During the purchase I have to enter our url. Does this extension only work on 1 installation? Because we have a development environment and a production environment.
Our EULA allows using the extensions on a single production and as many dev or staging sites as you need without a need of purchasing an extra license.
Does it use its own coupon code generator or it must be purchased additionally?
The extension has its own coupon generator. If you only need to send coupons in the reminders, there is no need to buy another one.
Does it support multi-store?
Yes, it does. It is possible to configure the extension separately for different websites.
What is aheadworks policy on supporting its modules? Specifically if a security vulnerability is found will aheadworks create a patch?
Our extensions come with included support period and we are able to provide technical assistance when the support is active.
As for security vulnerabilities and bugs, we are trying our best to fix them free of charge regardless of the support period status.
This extension for Magento 2 supports Saudi riyal currency and Arabic Language?
If your currency and language is natively supported by Magento 2, the extension will also support it.
However, to work with RTL most likely some style adjustments will be required and you will need to translate some options the same way as you did with your Magento.
Does the extension support full page caching?
Since full page cache is a native Magento 2 feature, all our extensions for this platform support it.
I run Magento 1.X. Will my currently installed extensions from aheadWorks work in Magento 2?
Due to a significant difference between Magento 1 and Magento 2 branches, the extensions for M1 will not work in M2.
However, the owners of the extensions by Aheadworks for Magento 1 can get 25% discount on purchase the same extensions by AW for M2
Which URL do I specify on checkout if I've got only a development store at the moment?
You need to enter a final address of the site when it will go live.

If the domain name is still under consideration at the moment of purchase, you can enter an address of your dev environment. In this case, don't forget to contact us when the final domain name has been registered: our support team will change it by your request.
I run Magento 2 on AWS with ELB (Elastic Load Balancers) do I need a license per EC2 instance? They are all behind the same domain.
Such setup is considered to be a single Magento environment, so you need only one license.
is this extension also worked for the guest customers?
Current version works with guests after a separate patch is applied (our support team has the solution).
Nevertheless, we are going to release a new version of the extension within a month, it will work with guest users out of the box.

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