Streamline the process of product returns
  • Community Edition
  • Enterprise Edition

Support period:
Regardless of your active support period terms, we ensure lifetime updates for all our products.
The product support covers the following:
  1. 1. right to install the product on a single Magento instance at any time;
  2. 2. free technical support during the period.

Get 180/360 days of support at special price

Get 360 days of support at special price

Additional services:

Additional services:

  • Priority Support
  • Installation
  • Personal Account Manager

RMA Changelog


Released 09.06.2017
* Fatal error at the backend after installation if php vesion 5.3 and less (+solution)


* Magento Marketplace compatibility issue


+ Automatic RMA requests approval
+ Automatic stock updates
+ RMA request cancellation
+ Disabling file attachments
* "Save and Update Stock" button issue
* RMA request link adjustments
* Last item in order RMA request issue
* "Save" and "Save and Update Stock" event email template adjustments
* Administrator notifications issue
* Products with qty=0 cannot be selected
* Variable and links adjustments for email templates


* SUPPEE-6788 stability improvements


* SUPEE-6788 compatibility issue


* Incorrect “Print Label” link in emails sent to guests


* RMA requests were created even if there were no items in orders
* Errors in system.log after a new RMA request was added


+ Tick off specific items to be replaced/refunded
+ Email templates improvement
* Problem with deleted Reason/Type/Status
* Problem with edited customer email address


* Inability to create a secure URL for the RMA page in the frontend
* Problem with variables in the RMA Policy block
* Minor bugfixes


* Incorrect font size in RMA request
* Problem with attachments in request


+ ‘Print Label’ and ‘Confirm Shipping’ options are hidden for unapproved RMA requests
+ File attachments in notifications
+ Export RMA requests to CSV
+ RMA policy
* Minor bugfixes


+ Compatibility with AW Gift Card


+ Stability and speed improvements


+ Stability and speed improvements


+ Stability and speed improvements


+ Ability to define reasons for RMA request
+ Ability to set up RMA ID manually
+ "RMA Requests" tab on Customer Information panel
* Permissions didn't work correctly


+ Magento CE compatibility
+ Bundle product components can be refunded/replaced separately
* When "Allow guests to request RMA" was set to No, the Print button in "RMA Information" at the backend didn’t work
* Custom options, gift card details, and downloadable product details weren’t displayed in RMA
* Guests couldn’t request RMA for their orders
* Design issue in the RMA tab of the customer area
* It was impossible to create RMA for an admin user without enabled "Edit RMA" in his roles
* Minor bugfixes


+ “Another RMA for this product” block
+ Multistore support for RMA status
* Notifications issue
* Incorrect work when RMA is created by guest
* Minor bugfixes


* Wrong links in the backend
* Incorrect work with line breaks in e-mails
* Incorrect order completion date
* Double '##' in RMA notification e-mail

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