[M2] RMA


Handle return requests with a powerful set of management tools.
[M2] RMA
  • Community Edition
  • Enterprise Edition

Support period:
Regardless of your active support period terms, we ensure lifetime updates for all our products.
The product support covers the following:
  1. 1. right to install the product on a single Magento instance at any time;
  2. 2. free technical support during the period.

Get 360 days of support at special price

Services Included:

  • Installation
  • 90 days of support period

Services Included:

  • Installation
  • 360 days of support period
  • Priority Support
  • Personal Account Manager

[M2] RMA Changelog


Released 14.02.2020
* Error appears while clicking "Edit" option for address changing (Magento v. 2.3.4)
* Minor design improvements


Released 31.01.2020
* Improved compatibility for Magento Open Source v.2.3.2
* Error occurs during compilation


Released 20.01.2020
* Fix issue for Magento Marketplace


Released 09.12.2019
* Fix for Magento Marketplace
* Fixed issue with Canned Responses status


Released 18.10.2019
* Error occurs on an attempt to open an order page
* Fixed issue with grids opening in Admin
* Error message appears on Refund/Replacement page if "Add Secret Key to URLs" is enabled


Released 09.10.2019
* Fix for Magento Marketplace


Released 02.10.2019
* Magento EQP tests fixes


Released 06.09.2019
* Error message appears when custom fields with types "Text Field, Text Area" are created
* Error message appears when only one status is enabled
* Wrong currency is displayed with multi-site setup
* The wrong email template is used while the multi-store view is activated
* "Here" e-mail link leads to Dashboard when "Secret Key to URLs" option is activated
* "Create New Return" link has a guest path when signed in customer clicks it
* Disabled statuses are displayed in "Actions" dropdown on "Manage RMA" page
* Fixed issue with columns' displacing
* Incorrect shipping total is applied when a new order is created
* Incorrect product qty is available to a request after refunding
* "Set to..." button remains to be dropdown when one status is available
* Fixed issue with 'Issue refund' status editing
* Order of statuses differs on "Manage Request", "New request" pages when priority is changed


Released 04.06.2019
+ Custom Statuses
+ Status Priority
+ Option to disable a status
+ Custom fields can be tied to actions
+ Non-linear workflow
+ RMA data export to CSV/Excel
+ Option to disable custom fields
+ Print RMA label from the backend
+ RMA Tab at backend customer page
+ Improved process of creating a replacement order for admin
+ A "Back" Button on Credit Memo page
+ Integration with Coupon Code Generator
+ Minor usability improvements
* Unnecessary commas in the address on frontend


Released 27.02.2019
+ Magento 2.3 compatibility
* Security improvement (removed serialize() and unserialize() functions from the code)
* MySQL errors when Magento tables have a prefix


Released 20.04.2018
+RMA requests creation from the backend
+Canned Responses functionality
+'Returns section' on the Order View page
+Internal notes for admins in the RMA thread
+'Create Credit Memo' and ‘Return to Stock’ options available from the RMA Request page
+RMA requests migration tool (M1>M2)
+Design improvements
+Extended API
*Fixed issue with the requests saved by admins
*Label PDF formatting issue
*Error appears in the console if RMA and ET are set


Released 08.11.2017
*Fixed issue with "setup:upgrade" command execution
*Stability and speed improvements
*Fixed issue with RMA request when custom fields are disabled


Released 01.11.2017
+ Web API support
+ RMA auto-approval
+Magento 2.2 compatibility
* Extension refactoring
* Design improvements
* Email template improvements
* Unit tests


Released 17.08.2017
* Incorrect behavior when email cannot be sent
* Translation issue
* Email template improvements
* Manage RMA order filter issue


Released 10.11.2016
+ Improved UX when create new request
+ Added ability to add values for system custom fields
+ Added ability to hide existing values of system custom fields
* Fixed issue when default value of custom fields was ignored
* Fixed security issues
* Fixed bug with mobile page view
* Fixed issue with data integrity when a customer deleted


Released 14.10.2016
* Magento 2.1 composer.json compatibility


Released 26.07.2016
* Namespace for LocalizedException class is not specified


Released 13.07.2016
* Stability and speed improvements


Released 15.04.2016
* Database tables with prefix issue


Initial release 27.04.2016

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