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Store Credit and Refund for Magento 2

5 out of 5 stars

5 out of 5 stars

Magento Editions Compatibility:

  • Community: 2.1.X - 2.2.X
  • Enterprise: 2.1.X - 2.2.X

Store Credit and Refund for Magento 2

Current extension version: 1.1.2

Increase customer loyalty and process refunds with in-store currency

  • Keep cash in store
    Refund with store credit in two clicks, and add a little extra to keep customers loyal and happy
  • Boost sales
    Add promo credit to all customers at once and display discounted prices on all product pages
  • Make informed decisions
    Update credit balance in few clicks and keep track of credit movements with transparent transactions grid
$79
  • 45-Day Money Back
  • 90-Day Free Support
  • Free Lifetime Updates

How Store Credit and Refund Magento 2 extension beat the competition?

  1. Optimized workflow

    Built around most common use cases, backend interface closely matches actual admin workflow

  2. Extensive testing

    Our quality assurance guarantees extensions that are compatible, customizable, and scalable

  3. Quality code

    We write clean code complete with full technical documentation - just waiting to be altered

Demos

Pick a quick tutorial to learn about various aspects of this extension.

How Magento 2 Store Credit and Refund works

Magento 2 Store Credit and Refund extension introduces an in-store currency, which can be used to process the refunds or award customers. The currency acts like regular payment, except in can only be used to puchase from the store.

The refunds can be paid with store credit directly from the credit memo page. Customers get a dedicated account section. More to it, the prices at the store are displayed with the discount considering store credit balance, never letting a promotional opportunity down. In addition, the extension comes with the transparent transactions grid. The grid provides an overview of the credit transactions each referenced with an order or customer details pages. From the grid storeowner can update customer's credit balance individually or en masse.

Case Study

Keep cash to the store

Refund happens. Not that it should be a motto, rather a sad truth. It may be the manufacturer's issue, false expectations or whatever that makes customers to ask for their money back. It doesn't have to be the store, in fact, the store is the less common reason for a refund request. The storeowner's strategy here is to keep customers loyal to the store, and at the same time to keep customer's money.

Step 1 Set scene

Ask customer if a refund to store credit works for him. Yes, a straightforward question. According to our data, 30% of customers don't want to go empty-handed, they want the functionality/service delivered, especially if there is a list to choose from.

Step 2 Refund

Refund to store credit in one click - get to the credit memo, and click 'Refund' button. 'Refund to Store Credit' checkbox is already ticked for you.

Step 3 Show care

You can always offer a little extra to cover the troubles and increase loyalty. Navigate to the transactions grid, to add extra credit for troubles. Psst, it works better than a discount (winky face). While there you might want to check for other credit movement updates, there is probably a new order already.

You have just kept customer's money at the store, increased customer's loyalty to your products by adding extra credit, and saved time on the refund for $79.

Screenshots:
  • Refund in one click
  • Order from the backend with credit
  • Transactions grid
  • Customers grid
  • Customer account section
  • Product page
  • Checkout block
  • Extension settings
  • Integration with Smart One Step Checkout
Previous
Next

Refund in one click

'Refund to Store Credit' checkbox is already ticked for you, you just have to hit the button

Refund in one click | 'Refund to Store Credit' checkbox is already ticked for you, you just have to hit the button

Order from the backend with credit

You can create an order for customer using their credit balance

Order from the backend with credit | You can create an order for customer using their credit balance

Transactions grid

Helps tracking every credit transaction and jumping straight to the order or customer details pages

Transactions grid | Helps tracking every credit transaction and jumping straight to the order or customer details pages

Customers grid

Provides an overview of the customers credit balance

Customers grid | Provides an overview of the customers credit balance

Customer account section

Here customers can track their credit transactions and subscribe to balance updates

Customer account section | Here customers can track their credit transactions and subscribe to balance updates

Product page

With the price discounted by store credit serving as a purchase motivation

Product page | With the price discounted by store credit serving as a purchase motivation

Checkout block

Customers can decide if they want to use their store credit for paying for their purchase

Checkout block | Customers can decide if they want to use their store credit for paying for their purchase

Extension settings

Provide complete control over the extension, covering every notification and checkout aspects

Extension settings | Provide complete control over the extension, covering every notification and checkout aspects

Integration with Smart One Step Checkout

allows customers to use their store credits on the checkout pages built by the Smart OSC extension

Integration with Smart One Step Checkout | allows customers to use their store credits on the checkout pages built by the Smart OSC extension
Feature Highlights

Check out selected features below or view documentation for a full feature list

Store backend


  • Automatic refunds Screen

    The orders can be automatically refunded to the store credit, keeping customers loyal

  • Manual updates and mass actions

    Whenever required storeowner can manually update credit balance of selected customers

  • Email notification

    Customers can be notified of any credit balance updates

  • Subtotal, tax and shipping

    Can all be covered with credit if required

  • Quick management

    Administrator interface has been designed for quick credit management

  • Credit filters

    Transactions grid comes with the set of filters allowing for quick transaction seach and identification



Store frontend


  • Discounted product price (optional) Screen

    As an additional purchasing incentive, below the product price customers can see a notification how much they can save by spending store credit

  • Customer account section Screen

    With the current credit balance, transaction grid, and subscription to credit balance updates

  • Integration with Smart One Step Checkout NEW!

    As a result of the integration, customers are able to use their store credits on the checkout page built by the Smart OSC extension in order to pay for their purchases the same way as they can do it on the default Magento checkout page.

  • Credit reminder

    Current credit balance of the customer can be displayed at the top section of the store

  • Credit checkout Screen

    Customers can decide if they want to checkout with CC or use credit balance which can cover all including taxes and shipping

Vitaly Verbitsky | VP Partnership and Sales

Any questions?

I’ll be happy to tell you more
about our products!

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Vitali Verbitsky
  • Reviews (2)
  • Customer Questions & Answers (8)

Overall rating

5 of 5 stars

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Rick

Aug 10, 2017

Must have for small store

If you do not search for complicated expensive solutions this small but very useful module is what you need.
Simple installation, straightforward settings, low price and excellent support go as an addition to must have store credit option.

Todor W.

Apr 5, 2017

A tiny module, but the great investment

This module is the stone you can kill two birds with:
- the customer's money stays in your pocket
- the customer will return to your store.
Considering it's price it is a great investment, isn't it?
Hi, I want to purchase this extention for our magento 2 website. However during the purchase I have to enter our url. Does this extention only work on 1 installation? Because we have a development environment and a production environment.
Our EULA allows using the extensions on a single production and as many dev or staging sites as you need without a need of purchasing an extra license.
Which URL do I specify on checkout if I've got only a development store at the moment?
You need to enter a final address of the site when it will go live.

If the domain name is still under consideration at the moment of purchase, you can enter an address of your dev environment. In this case, don't forget to contact us when the final domain name has been registered: our support team will change it by your request.
Does this work with the Amazon Pay extension by Amazon? And the Stripe extensions?
The extension will work with any payment method installed in your Magento.
Does it support multi-store?
Yes, it does. It is possible to configure the extension separately for different stores.
I run Magento 1.X. Will my currently installed extensions from aheadWorks work in Magento 2?
Due to a significant difference between Magento 1 and Magento 2 branches, the extensions for M1 will not work in M2.
However, the owners of the extensions by Aheadworks for Magento 1 can get 25% discount on purchase the same extensions by AW for M2
Does the extension for M2 support full page caching?
Since full page cache is a native Magento 2 feature, all our extensions for this platform support it.
This extension for Magento 2 supports Saudi riyal currency and Arabic Language?
If your currency and language is natively supported by Magento 2, the extension will also support it.
You will only need to translate some options the same way as you did with your Magento.
I run Magento 2 on AWS with ELB (Elastic Load Balancers) do I need a license per EC2 instance? They are all behind the same domain.
Such setup is considered to be a single Magento environment, so you need only one license.

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