Knowledge base

Can I change the extension license when upgrading to Magento EE from CE?

Magento Community and Enterprise editions have a long list of differences, so do the extensions developed for particular Magento edition. That is why having upgraded to Magento Enterprise from Magento Community or vise versa you will want to have an extension matching currenty used edition of your Magento store.

 

To downgrade the extension license edition to Community from Enterprise follow these steps:

- Log into your account and submit a help desk ticket;

- Notify our support team of the extension you want to upgrade the license of;

- Download and install the newly obtained extension package.

 

To upgrade the extension license edition to Enterprise from Community follow these steps:

- Log into your account and submit a help desk ticket;

- Notify our support team of the extension you want to downgrade the license of;

- Follow the instructions provided by our support team on how to pay the difference in the license price;

- Download and install the newly obtained extension package.

 

What should one know about the extension license edition upgrade/downgrade:

- If you have an active support period, it will be transferred to the new edition respectively;

- Obtaining Enterprise extension license grants all the Enterprise license holder privileges: personal account manager, priority support, free installation service.

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