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FAQ: Troubleshooting articles

I run Magento Community 1.X and the extensions show only blank pages in the backend

If you have installed our extension on Magento Community 1.6.x or 1.7.x , you may come across the...

Tags: aw_all, blank page, magento community 1.6.x, magento community 1.7.x

SUPEE-6788 security patch bundle

With the recent release of SUPEE-6788 security patch bundle Magento team has made another step towar...

Tags: magento, security, supee-6788

Error “404 not found” in backend after installation

I installed an extension and now get the “404 not found” page in the backend. How can I fix it? &nb...

Installation problem: Blank page

Sometimes it may happen that you navigate to one of the extension backend pages and see it blank. It...

Tags: blank page, installation problem

Installation problem: Class 'Mage_Xxxxxxxxxxxxxxxxxx_Helper_Data' not found

When installing an extension, you may encounter an error displaying a message like this: Class 'M...

Tags: class not found, installation problem

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