Knowledge base

FAQ: Purchases articles

What URL do I add on checkout?

If you have an extension for Magento 2 in your cart, you will be prompted to enter a domain name of...

How does pre-ordering work?

What is a pre-order?A pre-order is an order placed for an extension that has entered the development...

Tags: pre-order

What does the status of my order mean?

I've ordered something from your store, but I'm not sure if my order got through. How can I verify i...

Tags: order, payment

I purchased a product but I can't download the package, why?

After you place an order, you usually get redirected to PayPal where you pay for the ordered items....

Printing invoice

I need an invoice for my last order, where can I find it?   To get the invoice, perform the f...

Tags: invoice, order

Do you have demo/trial versions of your products?

We have created a set of demonstration websites based on Magento CE to show you how our themes look...

Tags: demo version, trial version

If I buy an extension, how would I get it?

After you make a purchase, the order will appear in the "My Orders" section of your personal account...

Tags: downloading, extension delivery

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