Knowledge base

Extension: Follow Up Email articles

Customers segmentation feature

Does the Follow Up Email extension work with Magento Enterprise customer segments feature?  ...

Tags: customer segments, follow up email

How to create a custom email template?

I need to create a custom email template for the Follow Up Email module. Can you do it for me? &nbs...

Tags: custom email templates, follow up email

Sending time

Is it possible to specify a number of follow-ups and set their sending time?   Yes, it is pos...

Tags: follow up email, sending time

Email notifications to guests

Can I use the Follow Up Email extension to send email notifications to the guests, who have abandone...

Tags: email notifications, follow up email, guests

Follow-ups on previously made purchases

I have installed Follow Up Email and want to send follow-ups to the customers that have made a purch...

Tags: follow up email, previous purchases

Sending procedure

After the follow-up is added to the queue, is there any way to automate the email sending operation...

Tags: auto-sending, follow up email, sending emails

Custom SMTP server

Can I define third party SMTP server to send follow up emails to my clients? Yes it is possible. Fo...

Tags: follow up email, smtp

Custom Events

Can the Follow Up Email extension automatically send follow-ups to the customers on some custom even...

Tags: custom events, follow up email

Review link in the email template

Does the Follow Up Email extension allow sending emails to customers asking them to review products...

Tags: follow up email, product review link

Coupon code in templates

Can the Follow Up Email module send emails to my customers with auto-generating coupon code? Yes, i...

Tags: coupon code, follow up email

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