Customer Care & Support

The Follow Up Email extension is a powerful auto-responder and customer relationship tool that helps keep your site in the customer's mind always. Use this automated email follow up Magento module and you'll never lose track of your customers even if they have abandoned their shopping carts.

The Help Desk Ultimate extension is a turnkey solution for Magento-based websites. It’s a perfect customer care and support Magento module with an efficient case tracking and resolution system indispensable for a successful e-commerce business.

The RMA (Return Merchandise Authorization) Magento module allows your customers to return the products bought to have them replaced or refunded within the admin specified warranty period.

The Advanced Newsletter Magento extension will help you increase your subscriber base with a highly customizable user interface and targeted sign-up options, while the segmentation features let you target your subscribers with the most relevant content.

The Product Questions Magento extension lets your potential customers ask you product-related questions on the product page itself. Answer them right there - and resolve their doubts.

The Knowledge Base Magento extension allows you to add FAQ page to your store. This module implies the usage of a knowledge base to store solutions on problem issues which are referred to periodically or any other documentation required for your site needs.

Keep your customers informed about new products, stock additions or special promotions with the Product Updates Notifications Magento extension. Increase your sales and profits by bringing back existing customers and registered users to your site.

Improve customer service and reduce annoying "Where's my order?" appeals with the Mobile Order Tracking extension for Magento! Let your customers track the shipment & payment statuses all the way through the delivery process with ease using mobile devices or desktop computers.