Knowledge base

What is a pre-order?
A pre-order is an order placed for an extension which has not been released yet and is not available for downloading.

How to learn that the extension is on pre-order?
1. The extension that is on pre-order has the corresponding blue label on its box image.
2. It is always mentioned that the extension is on pre-order in the short description of the module.

Why can't I download the pre-ordered extension right after the purchase?
When a pre-order of an extension is announced, you make a standard order and then receive a confirmation. After that, you can see this extension at the Download area in your personal account: My Account - My Downloadable Products.

The only difference from common purchases is that you cannot download the extension before its final release. As soon as the module becomes available on the site, you can download it.

How to learn that the module is available for downloading?
We send email notifications to our clients about the final release of the extension.

Why is it advantageous?
Pre-order gives you a chance to get a significant discount on the extension price. You don’t risk, as we guarantee that you’ll get the extension with all the features described on the product page. If any changes can take place, these will be only additional options as a bonus.

Please note:
If you are not sure you want to purchase the extension on pre-order, do not order it.