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In today's fiercely competitive business environment, a caring attitude towards customers can go a long way in creating a delightful experience for your customer. The aheadWorks Follow Up Email extension is an indispensable tool to help you stay in close touch with your customers.

Enjoy these irresistible benefits that the powerful features of Follow Up Email give to your ecommerce website.

Features

• Improve conversion rates
• Track and send notifications to visitors who abandoned their shopping carts
• Restore their carts with just one click on the link sent in the email notification
• Links to resume customer session and redirect customers
• Increase sales with better customer insights via excellent tracking capabilities
• Easily measure effectiveness of the follow up e-mails with important data on click-throughs, restoration of shopping carts and conversion into a purchase. Identify improvements to optimise your follow-up marketing messages
• Track customers who placed orders by clicking on the emailed link
• Track links with abandoned cart recovery statistics
• 'Send email copy to' option which gives ability to track all correspondence sent by the extension
• Enhance customer relationship and build customer loyalty
• Greet customers on their birthdays
• Create and deploy specially-targeted product promotions based on customer wishlists. Make your customers feel that you really fulfill their wishes
• Get the flexibility and power to do a lot with your e-mail communication
• Unlimited number of tiers in mail chain
• Unlimited number of rules
• Store Name, Product SKU, Type and Category, Sale Amount and Customer Group can be used in conditions
• Integration with aheadWorks' Advanced Newsletter and targeting by its segments
• Email template cycles, that allow you to put all purchased products with images and links into email
• Flexible rules - send as many follow ups as needed based on specified criteria
• Mail log that can be accessed from the admin area with the ability to preview and manually send/delete emails
• Fully customizable order/cart/wish list sub items view defined by custom template in email
• Supports both Newsletter and Transactional Email templates
• Ability to send test email
• 'Send to newsletter subscribers only' option
• Enjoy easy set up and integration with Magento
• Easy 2-minute installation
• 100% open source
• 30 day money back – satisfaction guaranteed
• Lifetime bug free guarantee
• Meets Magento programming practices for most versions and customizations compatibility
• Free upgrades at least in current version branch
• Our excellent support team is waiting to hear from you each business day from 9:00 am to 5:00 pm GMT

Should you wait any longer? Follow up now!

Legend:
+ New feature
* Bug fix

3.1.3
+ Magento v.1.4.0.0 compatibility
* Sale amount condition reset when editing rule in IE

3.1.2
* Customers details messed in the queue
* Unquoted expressions in back quotes in template filter
* Incorrect work of 'View Rule' action in the Link Tracking grid
* Impossible to configure Email chain of the rule in IE
* Unexpected redirecting when clicking the 'Send now' or 'Cancel' button in the Email preview window in IE 7/8
* 'Send only to newsletter subscribers' rule option for unsubscribed customers
* Link tracking page crash when applying filter in grid
* Minor changes

3.1.1
+ 'New customer signup' event
+ New 'Decimal' template filter modifier
+ Event cancelling by customer email only (not by email and initiator object)
+ Schedule more then one email on the same time
+ Mail encoding is UTF-8 now
* url_resume in Multistore mode
* Grouped products condition on order and cart-related events
* BCC field is always empty in email preview
* The URL generated via url_resume doesn't consider the store in Multistore
* Sending test emails with empty test object IDs fields
* Sending test emails on 'Customer birthday' event
* Send E-mail from the Mail Log with certain conditions

3.1
+ SKU filter
+ Customer group filter
+ Days, Hours, Minutes, and Before/After delay available
+ Integration with the AheadWorks Advanced Newsletter extension, targeting by its segments
+ 'Send only to newsletter subscribers' option moved grom general settings to the rule settings
+ Minor changes
* Duplicate messages on order status events

3.0.2
* "MYSQL 1452 Cannot add or update a child row" when sending test email
+ default templates are added to the Newsletter templates when upgrading from previous versions

3.0.1
* variables compatibility with the previous versions
* page crash in single-store mode when editing rules
* blank checkout page on Magento version 1.2*
* minor changes

3.0
! Core rebuild
+ Sender details configuration for each rule
+ Sale amount condition option for each rule
+ Multiple product type condition option for each rule
+ Category condition option for each rule
+ Event can cancel emails generated by other events
+ 'Send email copy to' option
+ 'Send test email' with test objects option
+ 'Send to subscribers only' option
+ Sender details for each rule
+ Newsletter Subscription checkbox on checkout page
+ Both Newsletter and Transactional Email templates are supported
+ New {{foreach }} template filter directive
+ New {{thumbnail }} template filter directive
+ New 'Price' and 'DateTime' template filter modifiers
+ Abandoned carts tracking and restoring for non-registered customers
+ Link to unsubscribe
+ Link to resume customer session with cart restoring option
+ Email queue with email preview
+ Manual email sending/cancelling/deleting option
+ Links tracking with detailed statistics
+ 'Customer came back by link sent' event added
+ 'Customer birthday' event
+ 'Customer logged in' event
+ 'Customer last activity' event
+ 'Wishlist shared' event
+ 'Product added to wishlist' event

2.0.3
+ cart abandon period is set to 1 hour
* email reproduction bug fix

2.0.2
* rule editing bug fix

2.0.1
* bundled products bug fix
+ displaying guest emails in the mail log
* minor bug fixes

2.0.0
+ AW All 2.0 extension integrated
! completely new core
+ event model implemented

PRODUCT	Example
var product.getProductUrl()	http://example.com/catalog/product/view/id/51/s/computer_fixed/
var product.getSku()	computer_fixed
var product.getName()	Gaming Computer
var product.getPrice()	4999.95
var product.getFinalPrice()	4749.95
var product.getStatus()	1
CART
var cart.getCustomerFirstname()	John
var cart.getCustomerLastname()	Smith
var cart.getCustomerName()	John Smith
var cart.getCustomerEmail()	john_smith@example.com
ORDER
var order.getBillingAddress().format('html')	John Smith Men in Black Inc. 320 Moonway, Lake View, XX 43094, United States Middletown, Alaska, 11111 США T: 22222 F: 33333
var order.getBillingAddress().getName()	John Smith
var order.getCreatedAtFormated('long')	Jan 8, 2009
var order.getCustomerName()	John Smith
var order.getEmailCustomerNote()
var order.getShippingAddress().format('html')	John Smith Men in Black Inc. 320 Moonway, Lake View, XX 43094, United States Middletown, Alaska, 11111 США T: 22222 F: 33333
var order.getShippingDescription()	Flat Rate - Fixed
var order.getStatusLabel()	Pending
var order.getStoreGroupName()	Main Store
var order.increment_id	100006581
OTHER
var customerName	John Smith